Get In Touch
76, Finegar Cir, Brampton Ontario, L7A 4Z8, Canada
kemsafricanfoodsandmore@gmail.com
+1 (647) 643-7960
Frequently Asked Questions
We offer a wide variety of authentic African groceries, including fresh produce (yams, plantains, peppers), grains (garri, rice, beans), flours (pounded yam, elubo), traditional spices, oils, dried fish, and specialty condiments.
We are based in Canada and serve the diaspora nationwide. You can shop with us online through our website or make orders via our social media pages.
Yes! We offer reliable delivery options to all provinces and territories in Canada. We want to ensure that no matter where you are, you have access to the “true taste of home.”
Yes! We offer reliable delivery options to all provinces and territories in Canada. We want to ensure that no matter where you are, you have access to the “true taste of home.”
Standard shipping typically takes 3–7 business days, depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your package.
Absolutely. After your order has been processed and shipped, a confirmation email with a tracking link will be sent to you.
We partner directly with trusted suppliers and farmers. Our “Quality and Authenticity” commitment means we carefully select every item to ensure it meets the highest standards of freshness before it reaches you.
To maintain flavor and freshness, we recommend storing dried items (like ground crayfish or egusi) in airtight containers in a cool, dry place away from direct sunlight.
We accept all major credit cards (Visa, Mastercard, American Express), Debit cards, and digital wallets like Apple Pay and Google Pay for a smooth checkout experience.
Due to the nature of food items, we cannot accept returns on opened or consumed products. However, if an item arrives damaged or there is an error with your order, please contact our customer service team within 48 hours of delivery for a resolution.
Do you offer wholesale or bulk discounts? Yes! We support small businesses and large families. Please contact us directly at kemsafricanfoodsandmore@gmail.com for inquiries regarding wholesale pricing.
Our knowledgeable team is always happy to help! If you’re looking for a rare ingredient or need a recommendation for a specific recipe, just ask us in-store or send us a message online.